Patients are searching for you. Make sure they find you.
HEALTH & WELLNESSWhen someone needs a specialist, a therapist, or a wellness service, they search Google first. If your practice doesn't show up, or shows up with an outdated website that doesn't answer their questions, they'll book with someone who does.
The landscape
Where your industry stands digitally, right now.
South Africa's health and wellness sector is increasingly driven by digital discovery. Private practice patients research practitioners online before making contact. They check Google reviews, read about qualifications, and look for signals that a practice is established, professional, and easy to reach.
The problems
What's holding most health & wellness businesses back online.
Patients can't find you when they search for your specialty
A patient newly diagnosed, a parent looking for a paediatric therapist, or someone relocating to your area: they all start on Google. If your practice doesn't appear for searches like "physiotherapist Sandton" or "psychologist Johannesburg South", that patient books with a competitor who has invested in local SEO.
Your website doesn't build trust or capture appointment intent
Healthcare decisions are trust decisions. A prospective patient lands on your site and needs to see your qualifications, your approach, what to expect at a first appointment, and how to book, within seconds.
Your intake and booking process relies entirely on phone calls
Every patient who can't reach you by phone during trading hours is a potential lost booking. An online enquiry form or appointment request system that works 24/7 captures that interest and sends an automatic acknowledgement.
What we build for you
Everything your health & wellness business needs to compete online.
Professional practice website
Clean, trust-led design with practitioner bios, qualification credentials, service breakdowns, patient information, and a structured enquiry or appointment request flow.
Local SEO for medical and wellness businesses
On-page SEO, Google Business Profile optimisation, and local citation building targeting the specific suburb and specialty terms your prospective patients search for.
Appointment enquiry and intake forms
Structured forms that capture the information you need upfront, reducing the back-and-forth before a booking is confirmed.
Automated enquiry acknowledgements
Instant confirmation emails sent to prospective patients the moment they submit a form.
Google Ads for specialist searches
Search campaigns targeting high-intent queries like "[specialty] [suburb]".
Reputation and review management
Structured processes to encourage satisfied patients to leave Google reviews.
How we reach your customers
The channels and engagements that generate the most consistent results for health & wellness businesses.
Search Ads →
Most patients search 'physiotherapist Sandton' before booking. We make sure you appear for those searches.
Local SEO →
Google Business Profile visibility is the primary driver of new patient enquiries for most practices.
Website Copywriting →
Patients choose practitioners based on how they communicate as much as their credentials.
Customer Journey Mapping →
Most health practices lose enquiries between first contact and confirmed booking.
How it works
From first call to first lead: what to expect.
Discovery
We review your current digital presence, local search rankings, and enquiry workflow.
Build
We design your new website around your practice's values and your patients' trust requirements.
Optimise
Ongoing SEO and campaign management with monthly reporting.
Why Keno Sonic
A South African agency. For South African businesses.
We're a B-BBEE Level 1 digital agency based in Johannesburg, working exclusively with South African businesses.
Common questions
What health & wellness businesses usually ask us.
Do you have experience building websites for medical practices?
Yes. We've worked with health and wellness clients and understand the specific requirements: practitioner credibility, patient trust signals, accessible contact and booking flows.
Can you help my practice rank on Google for my specialty?
Local SEO for health and wellness practices is one of our core services. Results typically start showing within six to eight weeks.
Can patients book appointments directly through the website?
We build appointment enquiry and request flows tailored to your practice's process.
What about patient confidentiality and data handling?
Any data collected through forms on your website is handled in line with POPIA requirements.
Do you work with individual practitioners or only group practices?
Both. We work with solo practitioners and multi-practitioner group practices.
Other industries
We also work with:
Start your project.
CONTACTTell us about your business and what you're trying to achieve. No obligation, just a conversation to see if we're the right fit.
// We work with a small number of clients at a time. Every enquiry gets a considered response, not a template.